Before your first appointment:

A health questionnaire is to be completed in advance of your appointment. This can be completed over the phone together at no charge.

Payment:

BACS/Bank transfer payable in advance (please see Rescheduling/Cancellation policy below).

What to expect:

Reflexology (feet, hands or face) and Indian head massage (upper back, upper arms, shoulders, neck, scalp, face) consist of differing pressures and techniques plus the gravity of your own body to work on the fascia underneath the skin in order to release tension.

Usui Reiki is a subtle energy stress-reduction treatment developed in Japan. The treatment can be given with gentle hands on, hands off or as a distant treatment.

What they are not:

I don't offer: deep tissue body work, full body massage or couples massage. Should this be your preference, I can recommend alternative practitioners for you.

Complementary therapies...

are considered safe alongside conventional medicine with a few exceptions. Please check with your doctor, especially if you are undergoing treatment, awaiting a diagnosis or further investigation. Feel free to contact me to discuss. Complementary Therapies should not replace conventional medical care. Please always consult your GP in the first instance if you are worried about a health issue.

What should I wear?

Loose fitting clothes eg. a t-shirt and wide-legged trousers.

For couch-based Indian head massage with oil, you can remove your top or drop the shoulder straps, Sarong and muslins will be provided to protect your clothes.

Accessibility:

Please let me know if you have any accessibility requirements before you attend so that we can discuss options.

The Wellington Centre and YouNique Wellbeing Studios have steps to navigate.

YouNique has a ground floor room with one step approximately 10 cm high.

Age policy:

Persons aged 18 and under or those with complex needs to be accompanied by an appropriate adult/carer/guardian.

Gift Card:

Give the gift of time and relaxation to a friend, colleague or a loved one. Please contact me to organise a gift card. Expiry date: six months from date of issue.

Rescheduling/Cancellation/Lateness Policy:

If you need to reschedule your appointment, please give at least 24 hours' notice wherever possible. On the day cancellations/postponements are likely to be charged in part or in full if another booking is not made and this will be at my discretion. If you are late for your appointment, I will adjust the treatment time accordingly so as not to run late for the next person. If you are very late, I may not be able to see you and all or part of the fee may be retained (this will be at my discretion).

GDPR/Privacy policy:

In order for me to provide professional holistic therapies, information about your health and well-being, which may be potentially sensitive, will be collected and retained. I adhere to the Code of Practice and Ethics of the Association of Reflexologists and of the UK Reiki Federation through full membership. I hold your information for legitimate interest only so that I may provide you with the best possible treatment options and lifestyle advice. Your information will not be shared with anybody without your prior discussion and consent. Records will be kept securely for seven years, complying with legal and insurance requirements. For full details of your rights, click here: Individual rights | ICO. You may have access to your written records by emailing: sammy@gentle-steps.co.uk.